Privacy Policy
Effective date: October 29, 2026
This Privacy Policy explains how Rick's Laundry Room, LLC dba Wash Tub #9 ("Wash Tub #9", "we", "us") collects and uses information from customers of our laundromat at 5200 E William Cannon Dr, Suite 103, Austin, TX 78744, visitors to washtub9.net, and people who text our store number (737) 394-3345.
Information we collect
We collect your mobile phone number only when you text us first or give your number to our staff at the counter. We may also keep the content of messages you send us and basic order details (such as a name and order notes) needed to serve you. Our website does not use tracking or advertising cookies.
How we use it
We use your mobile number only to send you order and store updates, such as when your order is ready for pickup, store hours, and machine availability, and to reply to your questions.
Sharing
We do not sell, rent, or share mobile numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. We share information only with service providers that we need to deliver our messages (for example, our phone and texting provider), and only for that purpose, or when required by law.
Retention
We keep your number and message history only as long as needed to provide our services and meet legal or record-keeping requirements. After you opt out, we keep only what is needed to honor your opt-out.
Opting out
Reply STOP to any text to stop receiving messages. You will receive one confirmation and no further texts unless you opt in again. Reply HELP for help.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy. The effective date above shows when it last changed.
Contact us
Rick's Laundry Room, LLC dba Wash Tub #9
5200 E William Cannon Dr, Suite 103, Austin, TX 78744
Call or text: (737) 394-3345
Resumen en español
Solo obtenemos su número de celular cuando usted nos envía un mensaje primero o nos lo da en el mostrador. Lo usamos solo para avisos de su pedido y de la tienda. Nunca vendemos ni compartimos números de celular ni el consentimiento para mensajes SMS con terceros o afiliados para fines de mercadeo. Responda STOP para dejar de recibir mensajes o HELP para ayuda. Llame o envíe un mensaje al (737) 394-3345.